Are you in crisis?


First contact with Veterans Aid is much like going to an Accident and Emergency unit and meeting a triage nurse – someone who makes an assessment of the problem so that the right specialist help can be arranged. Sometimes a ‘sticking plaster’ is appropriate – sometimes ‘major surgery’ and ‘long term convalescence’.
Stage two is not unlike an A&E referral. Instead of a consultant the ‘specialist’ is one of VA’s dedicated experts…

Getting help with homelessness in England – see General Housing Advice.

What to do now


0800 012 6867

0207 828 2468


Veterans Aid,
27 Victoria Square
London, SW1W 0RB

HQ and Operations Centre

It doesn’t matter when you served, or for how long. We will try our best to help you!

Opening Times
Monday to Thursday 8.30am – 3.30pm
Friday 8.30am – 1.30pm

Expertise available to our male and female Veterans is provided by barrister, addiction counsellor, mental health social workers and case workers who are all willing to call on additional specialist services as necessary to meet the needs of individuals in crisis.

Our members of staff are either veterans themselves or individuals with experience of working closely with the Armed Forces. Some have served on operations – e.g. in the Balkans, the Gulf Wars, and the Falklands – have worked in tri-Service environments and/or visited current theatres of operation like Afghanistan. Most have academic qualifications and between 2010-2013 VA’s CEO was a Senior Visiting Fellow in the Department of War Studies at King’s College London. In March 2015 he became an Honorary Visiting Fellow at the University of East Anglia’s prestigious School of Social Work.

Further information

Serving Personnel & Leave to Remain

NB: From 1 September 2016 Veterans Aid is no longer undertaking new casework regarding F&C residency issues. We will however provide advice and signpost individuals to the many organisations who offer to deal with Leave to Remain applications.

VA exists to support former military personnel – not those currently serving in HM Armed Forces, or their dependents. Those experiencing, or anticipating, Leave to Remain issues ahead of discharge are reminded that they should raise concerns through their Chain of Command and consult publicly available guidelines. For further information see:

Comprehensive Government guidelines are published at:
UK Visas & Immigration 
British Army website

Advice is also available from:

Service Leaver’s Guide
The Army Families Association
Naval Families Association
RAF Families Association

VA is not funded to replicate any service that is freely available to serving personnel.