July 18, 2019

The Veterans Aid’s Welfare to Wellbeing© model and its success in transforming lives, has been widely commended.

“Veterans Aid is everything that a charity should be; caring, focussed, effective, efficient and with a passionate commitment to make a difference. New Belvedere House has been painstakingly designed to provide pragmatic assistance to those veterans most in need of support. It is a significant and hugely valuable investment in the future of a first class charity, and the lives of those that seeks to help.”
General Sir John McColl KCB, CBE, DSO, Chairman Cobseo – The Confederation of Service Charities

“Veterans Aid has a model we can look to for a way of doing business that works.”
Tramecia Garner, Associate Director, Housing & Residential Programs at US veterans charity Swords to Plowshares

“Nations who formed coalitions to fight have been tardy in forming plans and coalitions to help veterans transition back into community. DR Hugh Milroy stands as a beacon in this area. Having developed the Welfare to Wellbeing© model he and his team at London-based Veterans Aid are delivering programs that are successfully turning veterans into successful and fulfilled citizens. His dedicated team are delivering life-chaninging services.”
David Everett, Presiding Member (Chairman) of the Australian Veterans Health Advisory Council

“The model of ‘moving from welfare to well-being’, as proposed by Hugh Milroy and Veterans Aid is important example of what can be achieved. (…). Veterans Aid programme of proactive intervention coupled with long-term commitment and support is designed to not only get veterans into housing, but into sustainable, long-term employment, and has enjoyed great success. The CSJ applauds this effective model and recommence its adoption for other charities engaged in all aspects of this complicated transition experience.”
The Centre for Social Justice – Doing Our Duty?

“The service is achieving positive and sustainable outcomes for the majority of service users in terms of moving people on to more permanent forms of independent housing. NBH’s performance in this area far exceeds any other Tower Hamlets hostels in the last year; achieving 87% throughput in 2013-14.”
New Belvedere House Hostel Contract Monitoring Report (prepared by Tower Hamlets Vulnerable Adults Team)